i.e. what is it like for them? how do they feel about this? etc
you should first walk a mile in their shoes
so forget your own views, knowledge, preconceptions etc for a moment and think
if I were my horse:
- how would I be feeling about this
- would I understand what is being asked of me
- would I feel confident that I could do what is being asked of me
- would I feel that I should do what is being asked of me
- would I trust my owner's judgement
- etc...
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